In the event of a problem with a product purchased from ourselves please call us on 01264 810108 or e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with details of the product and the fault.

Should we be unable to resolve the problem over the phone we will authorise a product return. Please ensure that a Return Authorisation Number has been issued before returning an item to us and also ensure that your full name and contact details are included with the return. For further details on our returns procedure please refer to our Terms and Conditions which are in accordance with current UK legislation.